Q.
How can our funeral home receive more information on
your products?
A. You can purchase a starter kit by clicking
here or call us toll free 866.463.7801
Q.
We have your starter kit but would like sample panels
for display in our funeral home, do you provide these?
A. Yes, we sell samples of most of our products,
there is a sales tools order form in your starter kit
or you can call us at 866.463.7801 and we will be happy
to take your order over the phone.
Q. We have a family that is interested in your
panels but they don't see any panels that represent
their loved one, can you design a panel to meet their
request?
A. Yes, we can create custom panels for most
any request. Many times the family will have photos
they wish to use for a custom background or we can create
one.
Q.
How can we make sure the panel we order will fit inside
the casket?
A. We ask that you measure the inside lid of
the casket where the panel will be inserted so we can
cut the panel to those exact measurements. Not all casket
lids are alike even if they are the same model, measure
the casket the panel will go into when possible.
Q.
We ordered a panel/portrait for a family a long time
ago and now the family has requested more copies of
the same order, is it possible to order a copy of the
origianl job?
A. Yes, we back-up every order we do. All we
ask for is the date of the original order and the last
name of the deceased. All reprints are sold at a reduced
cost to funeral homes.
Q. Is it too late to order
a frame for a family, we placed this order months ago?
A. No, it is never too late to order a frame,
we stock standard 14 1/2" x 31 1/2" frames
and will special order any other size upon request at
no additional charge.
Q. We have seen products
similar to yours offered by other companies, why should
we order your products over theirs?
A. We love that question because we are #1 in
the personalization industry, no other company that
offers similar products has been around as long as we
have so obviously we have more experience! We are the
originators of personalized casket panel inserts. Don't
be fooled by "copy-cats" who use generic panels
without names and dates, and ask the family to surrender
an original family photo (if their lucky enough to have
one that fits the panel correctly), there is nothing
personal about that method. We touch-up every photo,
remove unwanted backgrounds, and can reproduce as many
copies of the panel as needed today or 5 years from
now!